OPERATIONS CONSULTING
Optimise Your Operations
Specialists in Liner Shipping and Terminal Operations - implementing operational efficiencies, connectivity, cost savings and innovation across your organisation.
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From high-level operational optimisation to full-scale process-engineering and implementation of 24/7 Operations and Customer Care Hubs, we have the right solutions for you.
ORGANISATIONAL REVIEW
We study our client’s business models to create a focused and effective review of your Operations Organisation.
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Through deep-dive sessions and detailed process mapping, we are able to identify and advise on areas for improvement, in line with industry best practices.
We provide recommendations for process and workflow improvements, communication simplification and technology-driven implementation solutions to fit your business needs.
CHANGE MANAGEMENT
Following our detailed process mapping and deep-dive sessions, we will work with you to design and implement the best solution for your business.
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Whether it be simple workflow changes or the setup and implementation of Global 24/7 Vessel Operations Centres, we have the experience to help you succeed.
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Tom has worked with the largest global shipping lines to re-design and implement operational workflows.
PRODUCTIVITY INCREASE
Productivity is everything! A ship in port is a ship that is costing you money.
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Tom has been instrumental in cross-collaboration projects between Shipping LInes, Vessels, Operations Centres and Terminals worldwide to increase port productivity, maintain schedule reliability and reduce operational expenses.
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His approach is to find solutions to benefit all parties and achieve maximum impact.